Contact

The quickest way to an answer is the help desk at the bottom right of every page. It searches the help pages and shows the matching explanation. If that does not solve it, you can open a ticket from the help desk.

Details

Contact

support@fileproof.eu

When to email us

• Questions about an invoice or credit note.
• An error in a check or report.
• A request about your data, such as access or deletion.

A ticket gets a number and you receive the answer by email, in the language of your account. For an error in a check, include the check number so we can find the input and the outcome.

We do not give legal advice. For the status of your outcome, look at the label on the report. The help pages and the overview of tools answer most questions.